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AssistedCare Services, LLC  provides a free in-home care assessment and will explain to you how the Consumer Directed Personal
Care Assistance Program (
CDPCA) works.

The purpose of this interview is to meet with you and your family and jointly determine the scope of care needed. During the meeting,
we explain fully the services available under the
CDPCA program, answer any additional questions you have for us, and help with the
important care decisions faced by the family and the loved one in need.

Items discussed in assessment include:

CDPCA requirements regarding consumer responsibilities; hiring , firing, and managing PCAs
Private Pay services that are available and the associated costs.
Daily routines
Emergency response
Nutritional needs
Home cleaning
Transportation needs
Creating a “Care Plan” that addresses all of the above

As needed we will reevaluate the “Care Plan” with you and your Caregiver and adjust it as needed or as required by the
CDPCA program.

What Are my Rights as a Patient?

Federal law requires that all individuals receiving home care services be informed of their rights as a patient. Following is a model
patient bill of rights the National Association for Home Care (NAHC) has developed, based on the patient rights currently enforced
by law.  

Home health care providers shall provide their clients with a written copy of the rights and responsibilities listed in the sections below
in advance of or during the initial evaluation visit and before initiation of care. These rights apply only to the services delivered by or
on behalf of the home health care provider. For a minor or a client needing assistance in understanding these rights, both the client and
the parent or legal guardian or other responsible person shall be fully informed of these rights.

Home care patients have the right to:
be fully informed of all his or her rights and responsibilities by the home care agency;
choose care providers;
appropriate and professional care in accordance with physician orders;
receive a timely response from the agency to his or her request for service;
be admitted for service only if the agency has the ability to provide safe, professional care at the level of intensity needed;
receive reasonable continuity of care;
receive information necessary to give informed consent prior to the start of any treatment or procedure;
be advised of any change in the plan of care, before the change is made;
refuse treatment within the confines of the law and to be informed of the consequences of his or her action;
be informed of his or her rights under state law to formulate advanced directives;
have health care providers comply with advance directives in accordance with state law requirements;
be informed within reasonable time of anticipated termination of service or plans for transfer to another agency;
be fully informed of agency policies and charges for services, including eligibility for third-party reimbursements;
be referred elsewhere, if denied service solely on his or her inability to pay;
voice grievances and suggest changes in service or staff without fear of restraint or discrimination;
a fair hearing for any individual to whom any service has been denied, reduced, or terminated, or who is otherwise aggrieved
by agency action. The fair hearing procedure shall be set forth by each agency as appropriate to the unique patient situation (i.
e., funding source, level of care, diagnosis);
be informed of what to do in the event of an emergency; and
be advised of the telephone number and hours of operation of the state's home health hot line, which receives questions and
complaints about Medicare-certified and state-licensed home care agencies.
be free from physical and verbal abuse.

The provider has the right to expect the client will:
Assist in creating and maintaining a safe home environment in which care will be delivered.
Give accurate and complete health information.
Participate in developing and following the plan of care.
Request information about anything that is not understood, and express concerns regarding services provided.
Inform the provider when unable to keep an appointment for a home care visit.
Inform the provider of the existence of, and any changes made to, advance directives.
When Quality, Caring and
Experience matter, count on us
for our exceptional services.







We are here for you.  Please call
us for a free In-Home Care
(907) 929-2828

Web page designed by Dwayne Wolfe
©2006 AssistedCare
Services, LLC